This Cookie Policy (“Policy”) is issued by Giftport Digital Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office in India (“Company”, “Giftport”, “we”, “us” or “our”). This Policy explains the manner in which cookies and similar tracking technologies are used on the website www.giftport.in, application interfaces, dashboards, APIs, and services operated by the Company (collectively, the “Platform”).
This Policy forms an integral part of the Company’s Privacy Policy and Data Usage Policy and should be read in conjunction with the same.
1. PURPOSE OF THIS POLICY
The purpose of this Policy is to provide Users (“you” or “User”) with clear and transparent information regarding the use of cookies and similar technologies on the Platform, the nature of information collected through such technologies, the purposes for which such information is used, and the choices available to Users in relation to cookie usage.
Giftport is committed to ensuring that the use of cookies is lawful, proportionate, and limited to legitimate business and operational purposes.
2. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small text files that are stored on a User’s device when a website is accessed. Cookies enable the website to recognize the User’s device, store certain preferences, and enhance the efficiency and security of the website. In addition to cookies, the Platform may use similar technologies such as session storage, local storage, pixels, tags, and log files to collect technical and usage-related information.
Cookies may be session-based, which expire upon closure of the browser, or persistent, which remain on the device for a defined period or until deleted by the User.
3. TYPES OF COOKIES USED BY THE PLATFORM
The Platform uses cookies that are strictly necessary for its operation, including cookies that enable core functionalities such as secure login, session management, fraud prevention, and system integrity. Such cookies are essential for the Platform to function and cannot be disabled without affecting the availability or performance of the Services.
The Platform may also use cookies to remember User preferences, improve website performance, analyze usage patterns, and enhance overall user experience. Information collected through such cookies is generally aggregated and used for internal analytics and service improvement purposes.
Giftport does not use cookies to collect Sensitive Personal Data or to track Users across unrelated third-party websites for advertising purposes.
4. PURPOSE AND LAWFUL BASIS OF COOKIE USAGE
Cookies are used for lawful and legitimate purposes, including enabling platform functionality, ensuring security, preventing unauthorized access or fraudulent activity, maintaining session continuity, analyzing platform performance, and improving service delivery.
The lawful basis for the use of cookies is the User’s consent, the necessity of such cookies for the performance of a contract, and the legitimate business interests of the Company, as permitted under applicable data protection laws.
5. THIRD-PARTY COOKIES
In certain cases, cookies placed by third-party service providers may be used on the Platform. Such service providers may include analytics providers, infrastructure service providers, or security service providers engaged by the Company for legitimate operational purposes.
Giftport does not control the placement or operation of third-party cookies and shall not be responsible for the privacy practices of such third parties. Users are encouraged to review the respective privacy and cookie policies of such third-party service providers.
6. USER CHOICES AND COOKIE MANAGEMENT
Users have the option to manage, restrict, or disable cookies through their browser or device settings. Most browsers allow Users to refuse or delete cookies, receive notifications when cookies are placed, or control the types of cookies that are permitted.
Users should note that disabling or restricting cookies may impact the functionality, security, or performance of the Platform and may result in limited access to certain features or Services.
7. DATA PROTECTION AND SECURITY
Information collected through cookies is treated in accordance with the Company’s Privacy Policy and Data Usage Policy. Giftport implements reasonable security practices and procedures to protect data collected through cookies from unauthorized access, misuse, or disclosure.
Cookie-derived data is not retained for longer than necessary to fulfill the purposes for which it is collected, unless required under applicable law.
8. CROSS-BORDER DATA ACCESS
Where cookie-related data is accessed or processed from locations outside India, such processing shall be carried out in compliance with applicable Indian laws and subject to appropriate safeguards to ensure an adequate level of data protection.
9. LIMITATION OF LIABILITY
While Giftport takes reasonable measures to ensure lawful and secure use of cookies, the Company shall not be liable for any loss or damage arising from the User’s management of cookie settings, limitations imposed by browser configurations, or acts or omissions of third-party service providers.
10. CHANGES TO THIS POLICY
The Company reserves the right to amend or update this Cookie Policy at any time to reflect changes in legal requirements, regulatory expectations, technological developments, or business practices. Any changes shall become effective upon publication on the Platform.
11. GOVERNING LAW AND JURISDICTION
This Policy shall be governed by and construed in accordance with the laws of India. Courts having competent jurisdiction in India shall have exclusive jurisdiction over all matters arising from or relating to this Policy.
12. CONTACT AND GRIEVANCE REDRESSAL
For any questions, concerns, or grievances relating to the use of cookies on the Platform, Users may contact:
